WebMay 5, 2024 · Genesys. May 05, 2024, 11:32 ET. SAN FRANCISCO, May 5, 2024 /PRNewswire/ -- Genesys ®, a global leader in cloud customer experience and contact center solutions, has completed its acquisition of ... WebAgent Workspace - Bold360 ... Loading... ... Agent Workspace - Agent Workspace - Bold360 Admin Center - Agent Workspace - Bold360 Log - Agent Workspace - Bold360
LogMeIn Helps Transform Agents into Experts with Enhanced Bold360 Workspace
WebBold360 Agent provides live agent based multi-channel engagement. It includes support for chat, email, message management, remote access, and co-browse. Its APIs and SDKs … WebAn agent does not have to switch between Salesforce and the Bold360 Agent Workspace since the integration makes Salesforce customer data directly available from Bold360. The properly configured integration provides a link on the custom integration toolbar next to the customer's name that agents can use to access their Salesforce account during ... can a business pay for college tuition
Genesys My Support - force.com
WebSep 14, 2024 · Agent Auto-Show: When the agent opens the chat the trigger will automatically fire. Available for SMS and Facebook Messenger Item Types Agent Button: An agent will click a button to cause the trigger to fire. This is a button that appears in the Bold360 agent workspace when a chat appears and gives the agent an option to … WebMar 6, 2024 · LogMeIn Helps Transform Agents into Experts with Enhanced Bold360 Workspace. Industry Wired. March 6, 2024. 3 mins read. Like 0 Facebook 0 Twitter 0 Email 0. ... By providing improved real-time guidance and knowledge management tools to agents, LogMeIn continues to enhance its award-winning ... WebMar 4, 2024 · LogMeIn Helps Transform Agents into Experts with Enhanced Bold360 Workspace New Bold360 Features Provide Agents with Tools to Expertly Resolve … fish button up shirt